Frequently Asked Questions
Everything you need to know for a better night's sleep.
How do I choose the right pillow for my sleeping position?
We recommend firm pillows for side sleepers to align the neck, medium support for back sleepers, and soft, low-loft pillows for stomach sleepers to prevent strain.
What is your return policy on bedding products?
We offer a 30-night sleep trial. If you are not completely satisfied with your pillow, you can return it for a full refund or exchange within 30 days of delivery.
Are your pillows machine washable?
Most of our synthetic and down-alternative pillows are machine washable on a gentle cycle. However, memory foam and specialized latex pillows should only be spot cleaned.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer bulk discounts for hotels or hospitality businesses?
Yes, we have a dedicated hospitality program. Please contact our sales team directly for bulk pricing and wholesale opportunities.
How often should I replace my pillow?
For optimal hygiene and support, experts recommend replacing your pillows every 18 to 24 months, or sooner if they lose their shape and bounce.